Case study
A talking guide on a glamping website: zeleniturizem.si.
Zeleni Turizem is a family glamping in Haloze, Slovenia. Since July 2026, its website has had a guide that answers guests by voice or text and shows them around. The current guide there is Mila, a swallow.
At a glance
The guide on zeleniturizem.si.
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Live since July 2026
The guide has been on the live website since July 2026.
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Mila since 7 October 2026
The current guide is Mila, a swallow, live since 7 October 2026.
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Slovenian and English
Guests can ask in either language.
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Voice and text
Guests choose to talk or to type.
What Mila does
What the guide shows guests.
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Shows prices
Asked what a stay costs, Mila takes guests to the price on the page.
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Opens photo galleries
Asked about a place to stay or the surroundings, she opens the photos.
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Scrolls to the right section
Asked about what's on offer, she scrolls to the part of the site that answers.
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Leads to booking
When a guest is ready, she shows them the way to book.
How it was set up
The same three steps every site gets.
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Step 1: Built from the site's own content
The guide learned from the pages zeleniturizem.si already had.
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Step 2: Answers checked before going live
The site owner checked how the guide answers before it went live.
- One line, added once
<script src="https://vocaguide.com/v1/embed.js" defer></script>Step 3: One script tag
The guide runs on the website through one script tag.
How it behaves
Rules we learned on a live site.
Running a guide on a real website taught us what makes it welcome. These four rules now come with every guide.
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Sound only after a tap
Nothing plays until a guest turns sound on.
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Captions always
Every spoken answer is written too.
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Text where the microphone is blocked
Links from email or social apps often open in in-app browsers without a microphone. Text works fully there.
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Microphone on press
The microphone starts only when a guest presses talk, and not before.
Try it yourself
Ask Mila something.
We don't quote visitor numbers or results yet. The best proof today is the guide itself: open zeleniturizem.si and ask Mila a question. Visitors can ask her questions in Slovenian or English.
Questions about the live guide
Which languages does it speak?
Slovenian and English today. Both are live on zeleniturizem.si, by voice and by text. More languages on request.
Will it start talking on its own?
No. The guide makes no sound until a visitor taps to turn sound on, and every spoken answer is also written as captions. The microphone starts only when the visitor chooses to talk.
Does it work on phones and in in-app browsers?
Yes. Links from email, LinkedIn or Facebook often open in an in-app browser where the microphone is blocked. Text works fully there. Visitors who want to talk can do so in a browser that allows the microphone.
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